As an administrator, you have access to manage users and permissions in the portal settings.
This video is for administrators that want to learn more about managing users and permissions, and how to administer multiple user groups within the Board Portal.
All users can be managed under Manage users and permissions. When a user is added, the invitation can be found under Unregistered users, and under Registered/Active users after the invitation has been accepted.
Active users have received an invitation from the administrator and registered a user account. It is possible to edit the system role and user configuration options under this section. By clicking on the name of a user you can view and edit a users’ access levels, except for the user e-mail and username. It is also possible to deactivate selected users.
To edit a user's e-mail, contact Admincontrol support with information about the new e-mail address.
Unregistered users have either received an invitation from an administrator, but have not registered their user account, or not received an invitation yet. In this section you can get an overview of view all user invitations, and it is possible to send, resend, renew or delete invitations.
If you would like to edit user information after the invitation is registered, for instance e-mail address or telephone number, delete the invitation and add the user again.
An overview of users who have been deactivated from the portal. It is possible to restore these users if needed. When a user is restored, it is moved to Registered/Active users, and you can now verify that the user and system roles are correct.
Deleting users from the portal
Users in Admincontrol are by default deactivated, not deleted. If you want to permanently delete a user from a portal, contact Admincontrol support for assistance.