Do you have problems displaying or converting documents? Learn how you can edit the system settings in this article.
Select document viewer
The default document viewer for all new users is Document Viewer III, without Java. If you experience issues with the quality of viewing or printing documents, one of the other viewers may give better results. Document viewer I and II depend on a web browser that supports Java.
These changes are only valid for your user, you may override the Document Viewer settings for all users in the portal by accessing Global system settings.
Select PDF converter
If you experience problems displaying documents or issues converting documents to PDF on upload, try making changes here. PDF Converter 1 is the default converter and is best suited for documents with text. Converter 2 is better suited for pictures and other non-text conversions (for example Powerpoint documents).
