About the Gatekeeper functionality
In the Q&A module it is possible to enable gatekeeper functionality.
This enables one or more users to act as a gatekeeper, which makes them responsible for publishing questions/answers to the other side of the data room. This works as a form of quality control and is very useful for larger transactions with a high number of questions/answers.
To enable gatekeeper functionality, go to Settings then Q&A settings. Here, you can select to enable gatekeeper for both sides of the data room, seller and buyer.
Select what side you want to enable gatekeeper for, and click Save changes. You have now enabled gatekeeper functionality. It is now time to select what users should be set up as gatekeepers. Click the shortcut underneath the Gatekeeper settings to access the user list (Settings > Manage users and permissions) In the list of users, put a checkmark in the GK column on the far right next to the users you want to enable as gatekeepers.
Using the Gatekeeper
To enable Categories, go to Settings > Advanced settings then Manage Q&A categories.
Categories can be added to questions. You can use them to filter, sort and get an overview of the different types of questions that have been posed by buyers. Administrators can add more categories by clicking on the Add category button or edit the existing ones by clicking on the name of a category. If you don’t make your own categories a set of default categories will be provided.
To disable the use of Q&A categories go to: Settings > Q&A settings and uncheck the Activate categories in the Q&A setting.