What is an authenticator app?
An authenticator app is a software application that generates unique one-time passwords (OTPs) for two-factor authentication (2FA). 2FA is a security measure that requires two forms of authentication to access an account, typically a password and a code generated by an authenticator app. This extra layer of security makes it much harder for hackers to gain access to your accounts.
Set up 2FA with an authenticator app
Step 1: Choose an authenticator app
There are many authenticator apps available, both for iOS and Android. Some popular choices include Google Authenticator, Microsoft Authenticator, and Authy. Research the different options and choose the one that best suits your needs.
Step 2: Install the authenticator app
Once you've chosen an authenticator app, install it on your phone or tablet. The app should be available in your app store, and installation should be straightforward.
Step 3: Enable two-factor authentication
Now that you have the authenticator app installed, it's time to enable 2FA on your Admincontrol account. Log in to Admincontrol, go to Login and Electronic ID settings and enable two-factor authentication.
Note that for some portals, 2FA is mandatory. If that is the case, you can skip this step.
Step 4: Set up the authenticator app
After enabling 2FA, your 2FA method will by default be set to SMS. Open the drop down menu and select Authenticator App. Then click the Set up button.
You will now be asked to scan the QR code to link the authenticator app to your Admincontrol account. Open the authenticator app on your phone, tap the + and then follow the instructions to scan the QR code. Once you've done this, the app will begin generating one-time passwords.
When the QR is scanned and code are being generated you will need to verify the app with a generated code form the authenticator app. When this is done the set up is complete, and you can use the authenticator app for future logins.
Step 5: Use the authenticator app
When you log in to an Admincontrol account that has 2FA with authenticator app enabled, you'll be asked to enter a one-time password in addition to your password. Open the authenticator app and find the Admincontrol code. Enter the code in the appropriate field and you'll be logged in.